Frequently Asked Questions
When Times do your Tours Run?
Tour Times
- Tours run from 9:30 AM to 5:00 PM.
- Pickup times may vary depending on the tour type and accommodation location.
- You will receive a confirmation of your pickup time via text message the afternoon or evening prior to the tour.
- Each cellar door visit is allocated 50 minutes, with additional time factored in for travel between locations.
- For groups, extra time can be added at a rate of $150 per hour.
Pickup & Drop off
- We provide complimentary pickups and drop-offs within a 10km radius of Orange CBD.
- For accommodations located outside of Orange, pickups can be arranged from the Orange Visitors Centre.
- Additional fees will apply for pickups outside the 10km radius.
What are the Cellar Door Tasting Fee?
Cellar Door Tasting Fee
- Tasting fees, where applicable, will be added to the total tour price.
- These fees are paid directly to the cellar doors when booking your wine tasting experience.
- Please note that the cellar door booking fee is determined at the discretion of each cellar door, and in some cases, it may be credited towards the purchase of wine at select locations.
What payment methods are accept?
Credit Cards – We accept Visa and Mastercard
- A 50% deposit of the total tour cost is required at the time of booking.
- Full payment must be made no later than 7 days before the tour date.
Can we drink wine on the bus?
Please note that wine purchased during the tour cannot be consumed on the tour itself.
How many buses do you have?
We operate two modern 12-seater commuter buses and one 8-seater vehicle.
Can I bring my pet on the tour?
Pets on OWT Vehicles
- Pets are not permitted on shared tours.
- When travelling on public or tourist buses, pets must be restrained.
- The decision to allow pets on OWT buses is at the discretion of the driver and OWT.
- A nominal fee will apply for any pet travelling on OWT buses.